Let me explain. Friday represented my NINTH service request to Verizon for the 2014 calendar year.
|Yes, you read me correctly. Nine times. |
Meme generated by others referencing the 1986 classic "Ferris Bueller's Day Off", which I saw at a theater that no longer exists, but it used to be located in the parking lot near the Clear Lake Bed Bath and Beyond.
First they gave it the old college try with the "Your own wireless connection is slow and is causing your problems" routine. To which I reply every time, "I don't use wireless". I normally have to fight with them before they'll believe that, during which time they try to trick me into admitting I'm using wireless (because everyone does, right?), when in fact I have the bluest ethernet cables ever manufactured running to all my machines.
|This is not, and has never been, my problem. This is one of the reasons we chose to build our own house - so we could run about two miles of Cat 5 everywhere we wanted.|
|See the yellow squiggles highlighting the check boxes? Those were made by the CSR as he was driving my machine. I screengrabbed this for reference. The product is TCP/IP Optimizer from Speedguide.net.|
But of course Windows was never my problem to start with. But that didn't stop Verizon from trying to toss me a grenade a short time later.
As you contemplate that, take a look at this three-minute video posted by another disgruntled FIOS user just 24 hours before I made my latest service request. As I said at the outset of this post, the evidence supporting intentional manipulation continues to mount (HT: this Consumerist article).